I donât recommend using this company for an hourglass for a wedding. We ordered over a month before our wedding date, but payed for the $65 express shipping anyway, just to be sure. We continually contacted them and they stated our hourglass would be shipping out either that day or the following day. It didnât ship until 6 days later. We even mentioned that we needed it by January 10 at the latest, as we were leaving on the 11 to drive 3 hours away for our wedding, and they assured it would arrive on time. Instead, it arrived on the 12 (the day before the wedding) and we had to have a neighbor drive it three hours to us. Iâm extremely disappointed with their service and will be demanding a refund for the express shipping. We chose to have this engraved, and even stated that we would be fine if they just shipped the hourglass with nothing custom, and could ship us the engraved lid at a later time. This is NOT an express shipping business. And we are extremely disappointed.