Awful wait times
I don’t recommend using this company for an hourglass for a wedding. We ordered over a month before our wedding date, but payed for the $65 express shipping anyway, just to be sure. We continually contacted them and they stated our hourglass would be shipping out either that day or the following day. It didn’t ship until 6 days later. We even mentioned that we needed it by January 10 at the latest, as we were leaving on the 11 to drive 3 hours away for our wedding, and they assured it would arrive on time. Instead, it arrived on the 12 (the day before the wedding) and we had to have a neighbor drive it three hours to us. I’m extremely disappointed with their service and will be demanding a refund for the express shipping. We chose to have this engraved, and even stated that we would be fine if they just shipped the hourglass with nothing custom, and could ship us the engraved lid at a later time. This is NOT an express shipping business. And we are extremely disappointed.
This hourglass is beautiful, and arrived on time. Heirloom hourglass was very communicative and made sure my order arrived in time for my wedding. I am very pleased.
very beautiful! It is exactly the same as the picture, and I am very happy to be able to wear it on my big day! ! ! thank you very much! !
The dress is beautiful. The quality is super! And fits well. It's the best dress I could have chosen. I love it!